Customers / Wit-Gele Kruis

Every Power BI dashboard explains itself.

Wit-Gele Kruis West-Vlaanderen gives head nurses and project leads clear guidance inside the dashboards they use to plan staffing, follow priorities, and support effective care.

Wit-Gele Kruis
  • In-home nursing care in West Flanders
  • Power BI
  • Dashboards for head nurses and project leads
  • In production within one week
01The challenge

A report alone did not explain the number.

Wit-Gele Kruis West-Vlaanderen is a leading provider of in-home nursing care. Its work generates important data, including patient records, caregiver schedules, medical procedures, and billing information.

In the reporting system used before Power BI, the team could not keep the meaning of KPIs, calculation details, or active filters next to the report. As Power BI was rolled out, the BI team needed a simple way to make every measure clear to the people using it.

02Inside Power BI

The explanation appears where the question starts.

Power BI report · Staffing overview
1

Focus on the visual

A hotspot points users to the exact chart or number being explained.

2

See the context

The user sees what the visual means, how it is calculated, and which filters apply.

The dScribe browser plugin keeps this guidance on the same page as the report. Users do not need to click through to another platform to understand what they are seeing.

03Onboarding

New head nurses learn inside the dashboard.

Head nurses and project leads use a focused set of Power BI dashboards to plan staffing, follow key priorities, and help their teams provide care as effectively as possible.

With dScribe, every new head nurse gets an on-screen introduction to each dashboard. The documentation reaches the level of individual visuals, so users can learn the report while working with it.

04The result

Clearer dashboards for the people planning care.

01

Faster onboarding

Every new head nurse gets on-screen guidance for the dashboards used to plan and follow up on care.

02

More understanding and trust

Users can see what a KPI means, how a visual is calculated, and which filters apply while viewing the report.

03

Fewer questions for the BI team

Answers live in the dashboard, so users do not need another platform or a separate explanation from BI.

For Wit-Gele Kruis, better dashboard onboarding supports the wider goal: helping important colleagues work more effectively so they can improve patient care.

05In their words
“Het is een heel simpele tool, heel makkelijk in gebruik, heel makkelijk op te zetten.”

Rob and Tim, Wit-Gele Kruis West-Vlaanderen

In the interview, Rob covers the technical side of analytics from IT. Tim works with the care department and handles the functional side of reporting for the business.

Help every report explain itself.

See how dScribe can add onboarding and context to the Power BI dashboards your teams already use.